Palmer Retail Solutions Blog

Connecting to Customers with Kiosks

Posted by aderby on Oct 3, 2013 8:12:14 AM

Using your kiosk to connect with customers.

Retail interactive kiosk tips.Kiosks give customers control over their shopping experience. Browsing kiosks create never-ending aisles for shoppers to peruse. The kiosk connects the customers to products and to your brand.

These kiosk applications enable shoppers to browse a full product range and purchase online items in-store. This online portal in your brick-and-mortar store creates endless options. If a product isn't available at the physical locations, shoppers can be directed to the kiosk. The online portal creates an additional shopping dimension that encourages purchases, enhances the experience, and connects customers to their desired products.

As customers embrace the do-it-yourself culture, the self-service kiosk serves as a point of empowerment. Customers appreciate the ability to inform themselves about purchasing decisions.

As a retailer, the benefits are numerous as well. The efficiency of a kiosk allows you to focus on other priorities while:

  • Building customer loyalty.
  • Reducing costs.
  • Saving time.
  • Maximizing one-on-one customer interactions.
  • Maximizing sales.
  • Building brand exposure.

The relationship you nurture between your brand and customer through kiosks can build revenue.

If you have additional questions about the interactive kiosk as a retail solution, connect with us on our website at www.palmerretailsolutions.com. Keep current with industry discussions and product information on Twitter: @PalmerPRS. Palmer derives great satisfaction from designing unique interactive kiosks that incorporate maximum functionality, ergonomics and offer long-lasting service. Click here to receive a 500MB USB FLASH DRIVE containing great examples of retail store design, display fixtures and mall kiosks.

Palmer Retail Solutions strives to offer our clients the absolute best combination of innovation, quality, service, and value for our diversified custom store fixtures and merchandising displays. For more information about our designs, retail fixtures, cash wraps, kiosks, or point of purchase displays, visit our website at http://www.palmerretailsolutions.com.

Topics: Kiosks

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