Palmer Retail Solutions Blog

Making a Positive Black Friday Employee Experience

Posted by Kathy Heil on Nov 21, 2014 8:22:55 AM

Tips for Happy Employees on Black Friday

Black Friday may be a dream come true for retailers hoping to kick off the holiday shopping season with a profitable bang, but it’s a long, grueling experience for your employees. And now that many retailers – and not only the biggest stores – open on Thanksgiving Day instead of waiting until the clock strikes “Friday,” your people may have even more to grumble about. But you can make your Black Friday go smoother, and make your employees a lot happier, with some well-placed appreciation.

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Make the Most of Black Friday in Your Mall Kiosk

Posted by Kathy Heil on Nov 19, 2014 6:17:07 AM

8 Tips for a Profitable Black Friday

Black Friday isn’t just for the big box stores. With the volume of shoppers expected to be the highest in eight years, your Black Friday retail mall kiosk is also likely to see some serious action. Will you be able to take full advantage, to make this a profitable kickoff to the 2014 holiday shopping season? These eight tips should help.

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How to Protect Profits on Black Friday

Posted by Kathy Heil on Nov 17, 2014 9:45:22 AM

7 Tips for Loss Prevention on Black Friday

Many people believe Black Friday got its name because it’s supposedly the first day during the sales year when retailers can finally see a profit. Whether that story is true or not, it takes a smart loss prevention plan to make sure those Black Friday profits materialize. Sadly, industry experts say shoplifting and employee theft are equally significant risks.

Fortunately, you can take steps to protect yourself from both of them. Here are seven Black Friday loss prevention tips to keep you in the black:

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How to Control Big Crowd on Black Friday

Posted by Kathy Heil on Nov 13, 2014 5:33:48 AM

9 Tips for Store Safety on Black Friday

Photo Courtesy: Albuquerque Business Journal

This year, dozens of major retailers plan to kick off their holiday shopping season on Thanksgiving Day, ahead of the traditional Black Friday frenzy, but you can still expect huge crowds on Friday as well. Above all else, you need to keep your store and customers safe. In the second article of our 5-part blog series on best practices for retailers on Black Friday, we offer five tips to keep your store safe and your customers happy.

Expect big crowds

Industry watchers say this year’s crowd could be the biggest in eight years. In a recent consumer survey, a full two-thirds of respondents said they plan to shop on Black Friday. That’s up from 55% last year. Expect to see more Millennials, experts say, and expect them to outspend their older fellow shoppers.

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How To Keep Customers Happy on Black Friday

Posted by Kathy Heil on Nov 11, 2014 9:55:47 AM

8 Tips for Managing Black Friday Crowds and Customers

With Black Friday just around the corner, retailers are stocking merchandise and mentally preparing for the annual crush of shoppers. With your sanity and profitability in mind, we’ve created a 5-part blog series on Black Friday best practices for retailers. In this first article, we offer 8 tips for managing crowds and customers so everybody wins.

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