Palmer Retail Solutions Blog

Making a Positive Black Friday Employee Experience

Posted by Kathy Heil on Nov 21, 2014 8:22:55 AM

Tips for Happy Employees on Black Friday

Black Friday may be a dream come true for retailers hoping to kick off the holiday shopping season with a profitable bang, but it’s a long, grueling experience for your employees. And now that many retailers – and not only the biggest stores – open on Thanksgiving Day instead of waiting until the clock strikes “Friday,” your people may have even more to grumble about. But you can make your Black Friday go smoother, and make your employees a lot happier, with some well-placed appreciation.

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How to Protect Profits on Black Friday

Posted by Kathy Heil on Nov 17, 2014 9:45:22 AM

7 Tips for Loss Prevention on Black Friday

Many people believe Black Friday got its name because it’s supposedly the first day during the sales year when retailers can finally see a profit. Whether that story is true or not, it takes a smart loss prevention plan to make sure those Black Friday profits materialize. Sadly, industry experts say shoplifting and employee theft are equally significant risks.

Fortunately, you can take steps to protect yourself from both of them. Here are seven Black Friday loss prevention tips to keep you in the black:

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How to Control Big Crowd on Black Friday

Posted by Kathy Heil on Nov 13, 2014 5:33:48 AM

9 Tips for Store Safety on Black Friday

Photo Courtesy: Albuquerque Business Journal

This year, dozens of major retailers plan to kick off their holiday shopping season on Thanksgiving Day, ahead of the traditional Black Friday frenzy, but you can still expect huge crowds on Friday as well. Above all else, you need to keep your store and customers safe. In the second article of our 5-part blog series on best practices for retailers on Black Friday, we offer five tips to keep your store safe and your customers happy.

Expect big crowds

Industry watchers say this year’s crowd could be the biggest in eight years. In a recent consumer survey, a full two-thirds of respondents said they plan to shop on Black Friday. That’s up from 55% last year. Expect to see more Millennials, experts say, and expect them to outspend their older fellow shoppers.

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How To Keep Customers Happy on Black Friday

Posted by Kathy Heil on Nov 11, 2014 9:55:47 AM

8 Tips for Managing Black Friday Crowds and Customers

With Black Friday just around the corner, retailers are stocking merchandise and mentally preparing for the annual crush of shoppers. With your sanity and profitability in mind, we’ve created a 5-part blog series on Black Friday best practices for retailers. In this first article, we offer 8 tips for managing crowds and customers so everybody wins.

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How Retail Stores Can Prepare for Black Friday

Posted by aderby on Nov 26, 2013 11:12:50 AM

140 million people are expected to shop this Black Friday weekend.

Tips for Retail Stores to Survive Black Friday

Developed during the 1960s, Black Friday is marked as the day to start holiday shopping. The day’s name comes from old accounting records that used to show a loss in red and profit in black. So, this is a day for stores to make a nice profit. This year, more than 140 million people nationwide are expected to shop over the Black Friday weekend. Is your store ready to handle that demand?

Black Friday Retail Tips

The 2013 Black Friday scene is different than years past. This year, many shoppers will be at your store before the turkey is even done cooking. More and more stores are opening on Thanksgiving Day, to the delight of competitive bargain hunters. There is also one less week between Thanksgiving and Christmas this year, putting pressure on shoppers to find the perfect gift, and to find it quickly. The Occupational Safety and Health Administration has issued guidelines that storeowners can put into action for 2013. Here's how to handle the rush of shoppers you should expect to have at your retail store this year:

 

  • Provide a separate store entrance for staff. Provide door monitors there to prevent crowd entry.
  • Make sure that all employees and crowd control personnel are aware that the doors are about to open.
  • Staff entrances with uniformed guards, police or other authorized personnel.
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