WestJet uses digital kiosk to grant Christmas wishes.
A viral video that gained millions of view in the span of a few days highlights the functionality of interactive kiosks. WestJet, a Canadian airline, pulled off what they are calling a "Christmas Miracle," which was made possible with the responsive abilities of digital kiosks.
As you can see in the video above, WestJet passengers would walk up to a large kiosk decorated to look like a giant Christmas present. Following the prompt on the large digital display, passengers would scan their boarding passes at a scanner located to the right of the screen. There were also WestJet personnel standing by to help passengers with the process.Read More