Palmer Retail Solutions Blog

The Art of Clienteling: How to Build Relationships with Key Customers

Posted by Kathy Heil on Jul 7, 2017 4:02:01 PM

Clienteling. Did you just ask yourself, “Is that a real word?” It’s not only a real word, it’s the concept that could take your store to the next level when it comes to building customer loyalty.

Clienteling is the art of creating customer relationships that go beyond traditional (and largely impersonal) buyer-seller status. The savviest of retailers use these strategies to establish and strengthen personalized relationships with key customers. Read More

Tags: connect with customers

Connecting to Customers with Kiosks

Posted by aderby on Oct 3, 2013 8:12:14 AM

Using your kiosk to connect with customers.

Kiosks give customers control over their shopping experience. Browsing kiosks create never-ending aisles for shoppers to peruse. The kiosk connects the customers to products and to your brand.

These kiosk applications enable shoppers to browse a full product range and purchase online items in-store. This online portal in your brick-and-mortar store creates endless options. If a product isn't available at the physical locations, shoppers can be directed to the kiosk. The online portal creates an additional shopping dimension that encourages purchases, enhances the experience, and connects customers to their desired products.

As customers embrace the do-it-yourself culture, the self-service kiosk serves as a point of empowerment. Customers appreciate the ability to inform themselves about purchasing decisions.

Read More

Tags: connect with customers, kiosk advice, kiosks, palmer retail solutions, interactive kiosks, kiosk, kiosk display, selling tips, kiosk tips, retail solutions

Subscribe via E-mail

Latest Posts

Posts by category

see all

Follow Me