Palmer Retail Solutions Blog

How to Better Prepare Your Business For The Back to School Season

It’s only mid-summer. Kids certainly aren’t thinking about school, and your employees probably aren’t, either. But retailers know that – mid-summer or not – many families are already shopping for school supplies and clothes. As management,...

Retail Counter Etiquette: How to Deal with Difficult Customers

Arrrrgh! All businesses have to deal with difficult customers from time to time, but in retail, this situation is so common that sales associates should receive special training in dealing with difficult people. Ideally, you want every customer...

7 Tips for Happy Employees During the Holiday Shopping Season

Your employees are a reflection of your business. When they’re upbeat – friendly, helpful and efficient – shoppers just naturally want to spend more time in your store. But the holiday season can take its toll on even the best of us. These 7 tips...

Making a Positive Black Friday Employee Experience

Tips for Happy Employees on Black Friday

Black Friday may be a dream come true for retailers hoping to kick off the holiday shopping season with a profitable bang, but it’s a long, grueling experience for your employees. And now that many...

How to Decrease Employee Turnover in a Retail Environment

Tips to Retain Retail Employees

Finding the perfect retail employee is a challenge in itself. Retaining those positive and effective employees is a ongoing effort. According to estimates by the US Department of Labor, it costs as much as...