Palmer Retail Solutions Blog

10 Kiosk Solutions for Minimizing Theft

Posted by Kathy Heil on Oct 18, 2016 2:42:28 PM

It’s that time of year again. The final quarter – one you hope is jam-packed with buying customers. However, increased traffic can also lead to increased concerns. Your kiosk is now more vulnerable than ever to theft from shoplifters and – sadly – employees. Happily, there are many kiosk solutions you can use to reduce your risk of theft. And, the more vigilant you are, the merrier your year-end bottom line will be.

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Tags: loss prevention, kiosk tip

Retail Loss Prevention Tips: Here’s How to Protect Your Store

Posted by Kathy Heil on Dec 8, 2015 2:27:51 PM

 Retail loss prevention is an ongoing worry, in large part because it’s key to protecting your bottom line. While losses can come from several sources, employee theft and shoplifting should be your two biggest concerns. There are many ways you can reduce your risk from either of these sources, and while some of them may seem onerous during your busiest sales periods, the alternative is worse.


Some shoplifters are individual opportunists, but many are members of organized retail theft rings. In 2013, 78% of losses attributable to these organized rings came from fraud based on gift card and store merchandise credit scams.

Patrons who know you’re paying attention are less likely to misbehave. Put up one or more signs that state your intention to prosecute shoplifters. Interestingly, studies show that signs which depict eyes work better than those with words.

Lock dressing room doors, and have employees count items in and out each time they open/close a room. If you can’t avoid “dark spots” within your store layout, install mirrors so sales associates can see into and around these areas. Besides, customers who can see themselves know you can see them, too.

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Tags: loss prevention

5 Tips for Loss Prevention in Your Wireless Store

Posted by Kathy Heil on Dec 4, 2015 11:07:07 AM

Millions of cell phones are stolen every year, plenty of them directly from retailers. Is your wireless store the land of opportunity for potential thieves, or are you doing everything you can to protect your merchandise? Especially during the busy holiday season, when your store is more crowded and sales associates have their hands full, remembering these five tips for loss prevention can be a financial lifesaver in your wireless store.

1. Review your store layout

There are ways to arrange your overall store design and visual merchandising to make your store more inviting to genuine customers and uninviting to potential thieves.

2. Use technology

Industry experts say installing security cameras is the single-most effective thing you can do. Obvious cameras often deter would-be shoplifters – why take a chance when they can go to another store where the pickings are easier? Budget-minded small retailers often find faux cameras work quite well. On the other hand, live surveillance also makes it much easier to successfully prosecute shoplifters. 

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Tags: loss prevention

11 Things You Need to Know About Holiday Loss Prevention

Posted by Kathy Heil on Dec 1, 2015 3:48:46 PM

Your store looks fabulous. It’s sure to attract maximum attention and sales from holiday shoppers. But this is the time of year when your store is most attractive to thieves, too. Vigilant holiday loss prevention is the only way to ensure you will ring up maximum profits this season. 

Shrinkage in all its various forms costs retailers dearly each year. Whether your operation includes a specialized loss prevention team or you’re a small store owner with minimal resources, these tips and reminders will bring you happier holidays:

  1. “Shop” your store from a thief’s point of view to see if you’re making shoplifting easy. Eliminate dark or hard-to-monitor areas. Put small, higher-ticket items where they are highly visible to sales floor staff, or use locking display cases to protect them.

  2. Thoroughly train your personnel, both regular and temporary associates. They’ll have to gracefully serve more customers while also keeping an eye on the store. Since new people are more likely to make mistakes which can result in significant losses, test them on procedural details.
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Tags: loss prevention

9 Loss Prevention Tips for Jewelry Stores

Posted by Kathy Heil on Mar 12, 2015 12:22:57 PM

Prepare Your Jewelry Store to Prevent Thefts

You’ve designed the perfect layout. Your displays are irresistible. But how do you protect the jewelry showcase in your store from theft and other losses? In this final article in our series on creating a successful jewelry store, we’ll look at the critical behind-the-scenes element of loss protection.

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Tags: loss prevention, theft prevention, palmer retail solutions, security, retail security, selling jewel, jewelry store layout, retail solutions, jewelry display, jewelry sales, jewelry showcase units

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