Palmer Retail Solutions Blog

Self Checkout: The Pros and Cons of Giving the Customer Control

Posted by Kathy Heil on May 11, 2017 3:46:27 PM

Should self-checkout be an option at your store? Giving customers control over their payment process seems like a great idea. After all, today’s customers like the idea of a shopping experience tailored to their personal needs and desires. In fact, Consumer Reports says 75% of consumers like self-checkout because they can save time.

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Tags: retail store

How to Control Big Crowd on Black Friday

Posted by Kathy Heil on Nov 13, 2014 5:33:48 AM

9 Tips for Store Safety on Black Friday

Photo Courtesy: Albuquerque Business Journal

This year, dozens of major retailers plan to kick off their holiday shopping season on Thanksgiving Day, ahead of the traditional Black Friday frenzy, but you can still expect huge crowds on Friday as well. Above all else, you need to keep your store and customers safe. In the second article of our 5-part blog series on best practices for retailers on Black Friday, we offer five tips to keep your store safe and your customers happy.

Expect big crowds

Industry watchers say this year’s crowd could be the biggest in eight years. In a recent consumer survey, a full two-thirds of respondents said they plan to shop on Black Friday. That’s up from 55% last year. Expect to see more Millennials, experts say, and expect them to outspend their older fellow shoppers.

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