Palmer Retail Solutions Blog

Self Checkout: The Pros and Cons of Giving the Customer Control

Posted by Kathy Heil on May 11, 2017 3:46:27 PM

Should self-checkout be an option at your store? Giving customers control over their payment process seems like a great idea. After all, today’s customers like the idea of a shopping experience tailored to their personal needs and desires. In fact, Consumer Reports says 75% of consumers like self-checkout because they can save time.

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Tags: retail store

What is Webrooming and How Can It Help Your Store?

Posted by Kathy Heil on Mar 2, 2015 1:57:12 PM

Embracing a New Style of Shopping To Drive More Retail Sales

Retailers have noticed something interesting recently: The once-feared customer practice of “showrooming” – researching products in-store and then leaving to purchase online – is being overtaken by a new kind of shopper behavior, called “webrooming.” Prospective buyers are now more likely to do their research online and ditch the shipping time by going to a store to make the purchase.

This is excellent news for retailers who worried about a mass exodus of in-person customers. And although webrooming presents some distinct challenges, it also offers valuable opportunities for creative retailers, both large and small.

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Tags: retail webrooming, Store Fixtures, webrooming, online shopping, cash wraps, Online Retail, retail store evolution, kiosks, palmer retail solutions, retail fixtures, point of purchase displays,, retail sales, merchandising displays, retail store

How to Control Big Crowd on Black Friday

Posted by Kathy Heil on Nov 13, 2014 5:33:48 AM

9 Tips for Store Safety on Black Friday

Photo Courtesy: Albuquerque Business Journal

This year, dozens of major retailers plan to kick off their holiday shopping season on Thanksgiving Day, ahead of the traditional Black Friday frenzy, but you can still expect huge crowds on Friday as well. Above all else, you need to keep your store and customers safe. In the second article of our 5-part blog series on best practices for retailers on Black Friday, we offer five tips to keep your store safe and your customers happy.

Expect big crowds

Industry watchers say this year’s crowd could be the biggest in eight years. In a recent consumer survey, a full two-thirds of respondents said they plan to shop on Black Friday. That’s up from 55% last year. Expect to see more Millennials, experts say, and expect them to outspend their older fellow shoppers.

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Tags: holiday shopping season, black friday store safety, store safety tips, Black Friday crowds, retail store safety tips, retail stores, tips for store safety, managing black friday crowds, Black Friday best practices, retail store safety, holiday retail tips, Black Friday tips for retail stores, retail store, retail solutions, Black Friday, retail, Black Friday tips for retailers, black friday store security, Black Friday Retail Tips, black friday 2014, holiday retail stores

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