Palmer Retail Solutions Blog

Loss Prevention Tips: 5 Common Shoplifting Methods You Need to Know

Posted by Kathy Heil on Jun 7, 2016 3:39:32 PM


Shoplifting is a given in retail. Nationwide, it’s responsible for billions of dollars in losses. Sooner or later, your store will probably get hit, but that doesn’t mean you should resign yourself to theft. You can take proactive loss prevention steps, and that starts with understanding the threat.

Some shoplifters are obvious, but most are ingenious and experienced. This crime has been around for centuries, so thieves have had plenty of time to hone their craft. And thanks to technology and the internet, shoplifters are now giving new meaning to the word  “brazen." They are actually using Tumblr to brag about their scores and teach one another how to perfect their stealing techniques. So you need to protect yourself.   

Be on the lookout for any of these shoplifting methods:

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Tags: security

Security Tips for Wireless Stores

Posted by Kathy Heil on Apr 16, 2015 9:59:45 AM

How to Securely Display Wireless Devices

Nothing is a more tempting target for thieves than wireless and small electronics stores. Cell phones and other devices are not only popular for personal use, their small size makes them easy to pick up and conceal. Every retailer knows this is more than an annoyance. Shoplifting accounts for about 34% of retail losses each year, and, sadly, employee theft accounts for about 32%.

You can’t afford to ignore the need for security for your wireless and small electronics merchandise, but you also have to present a shopping environment that looks inviting and provides both live devices and an engaging experience. It’s a balancing act, whether your store is very large or something as small as a mall kiosk.

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Tags: smart visual merchandising, display fixtures, inventory management system, cash wraps, kiosks, palmer retail solutions, retail fixtures, blind spots, security, anti-theft measures, point of purchase displays, CELLMATE, merchandising displays, theft-proof, security tips, wireless stores, custom store fixtures

9 Loss Prevention Tips for Jewelry Stores

Posted by Kathy Heil on Mar 12, 2015 12:22:57 PM

Prepare Your Jewelry Store to Prevent Thefts

You’ve designed the perfect layout. Your displays are irresistible. But how do you protect the jewelry showcase in your store from theft and other losses? In this final article in our series on creating a successful jewelry store, we’ll look at the critical behind-the-scenes element of loss protection.

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Tags: loss prevention, theft prevention, palmer retail solutions, security, retail security, selling jewel, jewelry store layout, retail solutions, jewelry display, jewelry sales, jewelry showcase units

Store Layout for Jewelry Stores

Posted by Kathy Heil on Mar 5, 2015 10:14:01 AM

Layout to Help Stores Sell Jewelry

How you approach retail store layout depends on your merchandise and your desired clientele. For jewelry stores, you want to transform your space into a show-stopping jewelry showcase. After all, jewelry is all about adornment – and in many cases, ultimate luxury. Whether you’re in a league with Tiffany’s or an independent artisan, to create the right atmosphere, your store must have a layout and fixtures that focus the customer’s attention on collections or individual pieces while allowing them to browse comfortably. You’ll also need reliable – and, in some cases, obvious – security that protects staff and customers as well as merchandise.

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Tags: selling jewelry, Store Fixtures, floor plan, palmer retail solutions, security, store design, merchandising displays, jewelry store layout, jewelry display

Protect Your Store During the Christmas Rush

Posted by Kathy Heil on Dec 19, 2014 4:24:29 PM

Tips for Loss Prevention During the Holiday Shopping Season

With the holiday shopping season well underway, are you doing everything you can to protect your store from theft? These days, loss prevention during Christmas includes electronic threats as well as traditional shoplifting, because some bad guys are looking to steal your data, not your merchandise. You may not get through the season entirely unscathed, but you can reduce your risks if you follow our tips for loss prevention during the holiday shopping season.

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Tags: holiday shopping season, palmer products, Christmas store theft, holiday retail season, store theft, retail anti-theft, Palmer Promotional, christmas retail, holiday cyber theft, palmer, holiday shopping, christmas store theft tips, Christmas store security, security, protecting your store during Christmas, holiday retail, christmas cyber theft, store theft tips, store security during christmas, Christmas retail theft, christmas retail security, christmas retail anti-theft, retail solutions, Palmer Promotional Products, holiday store theft, holiday retail theft, holiday store theft tips, cyber theft, christmas shopping season theft

How to Protect Profits on Black Friday

Posted by Kathy Heil on Nov 17, 2014 9:45:22 AM

7 Tips for Loss Prevention on Black Friday

Many people believe Black Friday got its name because it’s supposedly the first day during the sales year when retailers can finally see a profit. Whether that story is true or not, it takes a smart loss prevention plan to make sure those Black Friday profits materialize. Sadly, industry experts say shoplifting and employee theft are equally significant risks.

Fortunately, you can take steps to protect yourself from both of them. Here are seven Black Friday loss prevention tips to keep you in the black:

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Tags: How to prevent Black Friday retail theft, holiday theft prevention, black friday loss prevention, loss prevention on Black Friday, palmer, retail training, Palmer Retail, palmer retail solutions, security, Black Friday theft prevention, managing black friday crowds, Black Friday best practices, Black Friday tips for retail stores, Black Friday retail theft, retail solutions, Black Friday, Palmer Promotional Products, retail, Black Friday tips for retailers, black friday store security, Black Friday Retail Tips, black friday 2014

Prevent Holiday Theft with Cell Phone Security

Posted by Kathy Heil on Oct 29, 2014 11:37:17 AM

Using CELLMATE to Secure your High-Value Products

With the holiday shopping season about to begin, now is the time to reconsider the cell phone security in your store or kiosk.

The annual National Retail Security Survey reported total shrinkage in 2012 was $44.25 billion, a third of which was due to shoplifting. Even more appalling, almost 41% was due to employee theft. Forty percent of shoplifted items were electronics, computers and appliances, no doubt because small electronic devices are both valuable and easily concealed.

With prepaid cellular becoming more popular, the trend is toward smaller-footprint stores with fewer live devices on display. But security is no less essential.

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Tags: smart-device theft, smart-devices, theft prevention, palmer retail solutions, security, mobile security device, CELLMATE, retail solutions, Retail Environment Industry

How Does CELLMATE Work?

Posted by adminx on Mar 14, 2013 6:46:34 AM

CELLMATE, Palmer Retail Solutions’ newest security device for live smartphones and tablets, is the perfect way to display your mobile devices with the confidence that they will not be stolen. If you’re looking for more information on the CELLMATE, read on to see exactly how it works.

There are two components needed to complete the system, a CELLMATE pedestal and a precision-machined acrylic block, which we call the CELLBLOCK. The CELLMATE pedestal is made of 1/8” thick steel that has been laser cut, fabricated, and powder-coated. The acrylic block is made from ½” thick acrylic that has been precision-machined to match the geometry of the displayed device so that the face and any relevant side buttons are accessible allowing the customer to fully experience the phone’s features.

The CELLMATE pedestal is first attached to the retail fixture. There are multiple types of mounting solutions available which accommodate most countertop display fixtures. Once the CELLMATE base has been secured to the fixture, a handset device is loaded into the acrylic CELLBLOCK and inserted into the base. The frame is then sealed with security screws. An optional padlock can be added for additional security. The phone can be switched out quickly or even removed altogether each night before the store is closed. Instead of requiring special coupling cords, the phones are powered using the manufacturer’s charging cable that is included with the handset device. The CELLMATE Security System has a built-in cord management solution to minimize the unsightly presence of loose power cords.

Each of the CELLMATE pedestals has been constructed with the ability to add an optional side saddle, which contains a standard recoil device and stay-square alignment block that holds a dummy phone in a well-merchandised position. The dummy phone allows a customer to experience the feel and weight of the phone.

If you’re ready to secure devices with confidence, click below for Palmer’s catalog and pricing.

Pricing Guide and Catalog

Palmer Retail Solutions strives to offer our clients the absolute best combination of innovation, quality, service, and value for our diversified custom store fixtures and merchandising displays. For more information about our designs, retail fixtures, cash wraps, kiosks, or point of purchase displays, visit our website at

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Tags: reduce theft, palmer retail solutions, security, mobile security device, CELLMATE

Introducing CELLMATE, Palmer Retail Solutions’ Mobile Security Device

Posted by adminx on Mar 8, 2013 11:59:49 AM

As you know, one of the challenges facing the wireless industry is that there is no effective way to truly secure a live smartphone or tablet with the confidence that it will not be stolen. As a result, many retailers are limiting the number of live devices they put on display. Another challenge in the current wireless security industry is that the alarm-based solutions are cumbersome and very expensive. Every cell phone retailer who has ever displayed a live smartphone or tablet has experienced stolen products. The cost of stolen phones and tablets at retail is staggering.

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Tags: reduce theft, palmer retail solutions, security, mobile security device, CELLMATE

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